Winnebago Conflict Resolution Center, Inc.

Why Mediation? | Types of Mediation

What is mediation?
Mediation is a way of handling conflict in which two or more parties, who have a dispute, agree to meet with an impartial third party to try to resolve their dispute in a way that is agreeable to all. The mediation process is confidential and voluntary.

What mediation is not.
Mediation is not a court hearing. Usually, neither lawyers nor witnesses are needed. Mediation is not a process to determine guilt or innocence. It is a way for people in conflict to reach their own agreement; one that they think is best for them.

What is a mediator?
A mediator is a trained volunteer who helps people resolve their differences. Mediators are neutral; they do not take sides, they do not decide right or wrong, they do not force people into an agreement. Mediators are trained to listen to all sides and assist the parties in considering alternatives which can lead to an agreement. The mediator does not make decisions for the parties.

What happens during a mediation session?
Mediation sessions are informal, structured discussions. Each party is given the opportunity to speak without interruption. The mediator will then structure the discussion to help people clarify the issues and move toward an agreement. The agreement may be written down and signed by each party and the mediator. A copy is given to each party.

What you should do before mediation?
Before participating in the mediation session, think about possible compromises or solutions to the problem. Decide what you want from the other party and what you would be willing to give in return.